Frequently Asked Questions

Business Central

What are the advantages of Cloud-Based ERP?

Cloud greatly reduces the need for in-house support structure and saves the cost of server hardware, CAPEX, reduces your administration expenses. Using a Cloud-Based ERP will easier to scale and most importantly does not require time consuming upgrades and it can often make it easier to share information across business units.

What is the difference between On-Premise and Cloud-Based ERP?

On-Premise is the traditional licensing model where the user acquires the license per user. After a certain period depending on the arrangement with the solutions provider, you need to have an On-Premise infrastructure. Cloud-Based ERP is a subscription based model where the user pays the service annually, quarterly or even monthly per user. The recurring payment should include the support or maintenance agreement. Only web-based platform ERP products can offer a SAAS based model. Both models have pros and cons. This will all depend on the flexibility that the user requires from the software.

Should I implement a Phased Approach or “Big Bang”

The answer to these questions depends on the requirements of each client. ERP Systems are fully integrated, so it is best to implement the end to end process if possible but sometimes this is too difficult. If there are several self-contained business units, it may make sense to implement one at a time.

Do you need Management to be involved when considering an ERP?

Yes – Management needs to be closely involved in all aspects of the selection, implementation and process.  When deployed correctly an ERP system is a powerful strategic tool.

Isn’t ERP software just for finance and accounting?

No ERP can be used for more then Finance and Accounting.  ERP can manage inventory, Purchasing, Sales, CRM, Manufacturing, Distribution and Warehouse Management, Job Costing, E-Commerce and cloud- based business processes.

When is the right time to update our ERP system?

Many organizations struggle with some basic business problems like tracking inventory accurately or fulfilling sales orders in a timely basis, not being able to forecast.  An ERP System can not magically solve of these problems but can give you the tools to do so. if you have these sorts of issues, now is the time.

Has ERP been superseded by newer Cloud-Based applications?

No, so long as you need to manage inventory, purchasing, manufacturing and sales, then an integrated ERP solution is still the best approach. There are sources that will suggest just because business applications are in the cloud, you can seamlessly integrate best-of-breed solutions.  You should be well prepared to undertake this type of a project.

What is Two-Tier ERP?

Some businesses find the best IT strategy involves maintaining more than one ERP software solution. While it may seem counterintuitive to run Two-Tier ERP, the cost to moving to a single system can be huge. Microsoft Business Central can integrate more easily with your business with your Microsoft Productivity Suite, Server application, Microsoft Cloud products and APS.

We don’t know what we need. How can we define our ERP requirements?

All ERP solutions have good basic functionality for core business processes, like purchasing, sales, and financials. You should consider the top ten most important business functions that you feel are most important to your company. For example, this may include, Lot Tracking, Date Codes and Product Recalls.

Can we integrate with our Front-End software or any third-party software?

Solutions available in the market normally have their own APIs available in integrating with other software or database. The success of the integration all depends on the commitment of the software provider and the participation of the third-party software in providing necessary information or documentation during the integration development.

What are the top 5 Benefits?

  1. Improve efficiencies minimize rework
  2. One single version of the truth
  3. The collaboration of the same system
  4. Scalability to add users through the acquisition
  5. Drill Down Benefits Capability

What are the top 5 Benefits?

  1. Improve efficiencies minimize rework
  2. One single version of the truth
  3. The collaboration of the same system
  4. Scalability to add users through the acquisition
  5. Drill Down Benefits Capability

What is Material Requirements Planning?

MRP uses Bills of Material and/or Recipes and Time Phased requirements to calculate Net Demand for materials and packaging. Useful in

Area of focus: Supply Chain Planning

What is a Standing Order?

Typically a recurring Sales Order for pre-determined set of Finished Goods.

Area of focus: Sales Order Processing

What is Allergy Management?

Management of materials containing Allergens to control both manufacturing and storage in order to prevent cross-contamination.

Area of focus: Quality Management

What is a Inventory Valuation?

Valuation of material for both Inventory asset valuation and Cost of Goods Sold – typically using either FIFO, Average or Standard Costing methods

Area of focus: Inventory Costing

What is a Commodity Reservation?

Typically the ability to Reserve particular Items or Lots for either Sales Orders or Production Orders

Area of focus: Sales Order Processing

When is a Repack Operation?

Typically refers to a Production Operation where products are simply re-packed e.g. from large bulk containers to smaller, saleable packages

Area of focus: Production

What is Product Grading?

Typically refers to the classification of Fresh Produce into “Grades” e.g. Very Food; Good; Acceptable

Area of focus: Inventory Management

What does Fixed Assets do?

Management of Physical Assets such as Buildings and Equipment and calculation of Depreciation

Area of focus: Financial Accounting

What is Supply Chain Management?

Management of the end-to-end Supply Chain including Purchasing; Transportation; Manufacturing; Storage and; Sales

Area of focus: Supply Chain Planning

What does EDI Compliant mean?

Electronic Data Interchange is a technique to automatically process e.g. Purchase Orders and Sales Order between a Customer and a Vendor

What are the top 5 Benefits?

Typically refers to the adjustment of Sales Pricing for Commodities based on market prices or Grading

Area of focus: Sales Pricing

What is Recipe System?

A Recipe is type of Production Master Data which combines both ingredients/materials (BoM) and resources (Routing) into a single document. Typically manages variations in ingredient combinations

Area of focus: Production Master Data

What is Quality Assurance?

QA Quality Assurance is more of a process oriented strategy and in intended to be more of a management tool which is focused on the prevention of defects.

Area of focus: Quality Management

What is Yield Reporting?

Manages the reporting of Production Outputs relative to Inputs which may vary as a result of vary due to quality of components or variations in the processing/cooking

Area of focus: Production Control

What is Inventory Management?

Control of inventory Items, quantities, locations and lots or batches

Area of focus: Inventory Management

What is Traceability?

Ability to trace the lots of materials used in production back to Vendors and distribution of lots of Finished Goods to Customers

Area of focus: Quality Management

How does Billing work?

Ability to invoice Customer using different Pricing logic and track Rebates, Discounts and Commissions

Area of focus: Sales Invoicing and AR

What is Batch Processing?

Ability to track the Production Process by Batch in order to manage and control different Lots produced in the same Production Run

Area of focus: Production Control

What is Raw Material Usage?

Raw Materials are the most basic ingredients and may be Lot controlled

Area of focus: Production Control

What is Dispatch Functionality?

Ability to set up and “dispatch” transportation to destinations

Area of focus: Distribution

What is Advanced Purchasing?

Advanced Purchasing typically involves Purchase Contracts and set up of Quality requirements with Vendors

Area of focus: Purchasing

What is Expiry Management?

Ability to manage Shelf Life and Expiration Dates of materials

Area of focus: Inventory Management

What is Shop Floor Control ?

Management of production activities including location and status or Production Orders; Time Tracking and; Data Collection

Area of focus: Production Control

What is LOT Tracking ?

Ability to track specific sub-quantities of material for tracking, tracing, expiration date and quality purposes

Area of focus: Inventory Management


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Treasury Management Dashboard

Is the Dashboard available for NAV RTC e.g. NAV2015, NAV2017 etc?

Yes, the Dashboard is available for NAV2018.
If you want the Dashboard for an earlier release of NAV, we can provide it.

The Banking data is sensitive and we do not have Permissions fully implemented. How can we secure the Treasury Dashboard information.

There are specific Permission Sets for the Dashboard.

Can we pull the Foreign Currency Exchange Rates from only one designated Company Code so that the rates are always consistent?

This feature is planned for the next release.

Why can we not add the Local Currency to the Currencies Setup with a Relational Exchange Rate of 100:100?

BC is designed for the Local (LCY) Currency Code to be defined only in the G/L Setup and to be BLANK in Bank Accounts, Customers and Vendors that work in the LCY Currency. If the LCY Code in entered into the Currencies List, it can cause issues with the Currency Revaluation function.

How can we import Exchange Rates from an external service?

You can use the “Currency Exchange Rate Service” in the Currencies table but this requires some integration work.
There are Apps for this such as E Foqus Canada Inc.

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